Shipping Policy

SHIPPING CONDITIONS

Your order will be shipped once payment has been confirmed.
We ship everyday except Sundays and public holidays. Order confirmed before 10.30 AM (GMT+7) will be shipped on the same day. In case of delivery delay due to any inconvenience, we reserve the right to ship your order the next day.
Shipping Fee

Shipping fee varies depending on package weight and the shipping address.

*Please note that shipping fee only cover shipping costs. This does not include taxes and other fees related to international shipping

Delivery will take 3-7 business days for domestic shipping and 10-25 business days for international shipping, depending on shipping address and shipping conditions in different countries.
If your order has been returned to the Company due to incorrect address details or unknown recipient, we shall not be responsible for redelivery. To resend your order, the cost of redelivery will be charged.

DELIVERY SERVICE

Domestic Shipping: Shipments with DHL delivery service.
International Shipping: Shipments with Thailand Post EMS World, a state enterprise courier.

NOTE

Your order will be delivered to the given address only. Please make sure that the address details are correct before confirming the order.
The delivery time stated is only the estimated time. Your shipment may be affected by the shipping companies, holidays and festive seasons.

HOW TO ORDER

Add items to the cart on www.supersunstore.com.
After adding all items to the cart, fill in the shipping details, contact name, address, and email. Please make sure all details are correct.
Make sure all the order details are correct. Confirm your order to proceed to checkout.
Choose your preferred payment method. Payment can be made via Credit/Debit Card (Global Card), QR Code Promptpay, Mobile Banking (SCB Easy, Kplus, KMA), China’s Wallet Apps (WeChat, Alipay), Thailand’s Wallet Apps (TrueMoney Wallet, Shopee Pay, Rabbit LINE Pay).
Once payment has been confirmed, your order details cannot be edited or canceled.
Please note that foreign exchange rates depend on the bank you choose.

PAYMENT METHODS